Dear guests,

with regard to the COVID-19 pandemic, we have been adapting our cancellation policy and offering maximum flexibility to change dates of stay during these demanding times, because our guests come first

for individual reservations with a date of arrival until 30.06.2020, changes are possible according to the current rates of the new date of stay or cancellation free of charge up to 24 hours before arrival.

for existing or new individual reservations with a date of arrival after 30.06.2020, changes are possible according to the current rates of the new date of stay or cancellation free of charge up to 7 days before arrival.

for existing or new individual reservations which include early booking discount, changes are possible according to the current rates of the new date of stay with the right to withhold a early booking discount.

the new date of stay can be changed until 30.03.2021 according to room availability.

Guests who made reservations via online travel agents or third-party travel professionals are advised to contact them directly for information on their policies